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John Wiggins

Director of Library Services & Quality Improvement

John Wiggins reduces costs and increases speed of services for the Libraries’ users, in part through his leadership of the processing and access units (Access Services, Acquisitions, Archives, Electronic Resources, Interlibrary Loan and Document Delivery, Metadata, and Processing staff at all Drexel University sites form the Library Services team). He is particularly interested in normalizing the Libraries’ user feedback to support improvement planning, tracking, and qualitative metrics.

John also serves on the Libraries’ senior leadership team, and represents the Libraries to the groups supporting the development of the University’s civic engagement and the development of the University’s digital culture and data management.

Users of the Libraries are encouraged to contribute feedback about experiences with the Libraries via our satisfaction survey or are welcome to contact John directly.

Room 120, Hagerty Library
  • B.A., Linguistics, University of New Hampshire
  • M.A., English Language and Linguistics, University of New Hampshire
  • M.S., Library and Information Science, Drexel University

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