Have you ever tried a new library database and wished someone could JUST SHOW YOU instead of having to figure out the navigation tricks for yourself? Well, you are in luck.
Your Education Librarian was trained this summer on a new online-meeting service called Adobe Connect. It has proved to be so friendly that I have been using it as a help-desk platform as well.
Feeling stuck? Shoot me an email or call. Within one or two clicks I can be looking at your desktop and talking your through whatever database has you stumped. Consulting sessions can be recorded and sent afterward as a link if you’d like to revisit the steps.
So go ahead! Be bold. Lose yourself in the research. Help is just a few clicks away… at THIS LINK.
Currently I’m prepared to offer this support from 9-5pm EST. But generally I’m on the web from 10-11pm EST as well, at least Sunday-Thursday nights. So feel free to schedule a consult at that hour, or just try the link above to see if I’m online. The late night hours are an unofficial experiment at this point. But if they prove popular I’ll see about formally shifting my work hours to better meet the needs of west coast and night owl students. As always, from 5-10pm EST please call the main Reference Desk to get help from our outstanding evening librarians at 1-888-278-8825 (for local calls it’s 215-895-2755)
See you online!
Best,
Tim Siftar
siftar@drexel.edu
