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OVID journals policy

I have had a few folks calling in frustration over accessibility to some of our Ovid journals (from either PsycInfo, LWW Total Access Collection, or Journals at OVID within Medline).  The root of the issue is OVID's accessibility policy, which is:

1 (one) simultaneous user for full text of each licensed journal on the OVID platform.

Please advise users who encounter a "Users Exceeded" error upon attempting access to fulltext from OVID databases to try accessing the article again at a later time.  We have no way of freeing-up the journal for access from the libraries.

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