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Drexel University Health Sciences Libraries

Hahnemann Library
Center City Campus
1st and 2nd floors, New College Building
245 No. 15th Street

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Queen Lane Library College of Medicine Campus 1st floor
Drexel University
College of Medicine Campus
2900 Queen Lane

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The "Damaged" PDF Problem

Many of our library patrons have brought to our attention a sporadic problem they have encountered when attempting to open journal articles within OVID and other journal collections.  An article will appear to be available, but the user will receive a message that the file is "damaged" and cannot be opened.

Our systems staff are working on putting a permanent solution in place.  In the meantime, however, we ask that anyone who encounters this problem contact us, either via email at, or phone -- 215-762-7184 so that we can assist you in obtaining the journal article.

Thank you for your patience while we work on a solution to this problem.

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