The Dragon Card machine needs to be fixed so I can print for 10 cents and not 25. Also, the copiers should be fixed. Thanks!

Thanks for letting us know. When copiers, cards readers, etc. are broken, we jump into action to get them fixed as soon as someone alerts us to the problem. On the day you wrote, our Dragon Card machine was out of service for about 15 minutes while we worked to pry out a card that was stuck inside.* When printing is effected by a technical difficulty, the circulation desk will only charge you 10 cents per page, instead of their usual 25 cents.

With respect to the copiers, I’m sorry they were out of service. If you see something that’s not working properly, and there’s no sign attached saying that we’re working on the problem, please alert a staff member so we can get started fixing what’s broken. We can fix most printer, copier, and scanner problems in just a few minutes.

* The Dragon Card was stuck in the machine because it was falling apart. If you have a Dragon Card that isn’t working properly, it might be time for you to get a new one. I know it’s not cheap, but it’ll save you (and others) big headaches.

The Dragon Card system is temporarily down, which means that printing from your card’s going to be a little tough. If you’ve got something to print, please go to the circulation desk, where they will call up your file and you can pay.

Thanks for your patience.

If you’re an online student you may already know about the library services we offer from a distance.

But if you can make it to any of our libraries we’d love to have you. To get in during restricted times, and to get all the services you’re entitled to as a student, you’ll need your Dragon Card. Many distance learners don’t ever get their Dragon Card, but it’s easy as pie.  While you’re on campus, just visit the Dragon Card office on your campus and pick one up.

Need more info about getting your Dragon Card? Visit their website.

Maybe you’ve got a big pile of library fines and you need to borrow a laptop. Or maybe you left your Dragon card in your dorm, and you’re meeting your classmates in the library in 5 minutes.

Need a quick fix? Using someone else’s Dragon card is not the answer!

If you use someone else’s Dragon card, or if you let someone else use yours, you are misusing a card. This is a violation of Drexel’s Student Conduct and Community Standards, and you will get in serious trouble. Library-related misuse includes:

•    Using someone else’s Dragon card to enter Hagerty
•    Using your own card to swipe other people into Hagerty
•    Using someone else’s card to check out anything—laptops, books, DVDs, and course reserve materials included

If you’re thinking about using someone else’s card, or if a friend asks to borrow yours, don’t do it. You will both face having your cards confiscated or worse. Drexel library staff takes this very seriously, as does Public Safety and the Office of Student Conduct.

Please protect your ID and use it responsibly.

I noticed that when I swiped my wallet going through security, my driver’s license came up on the computer screen. Why is Drexel Security “looking” through my wallet? Do you read my credit card, debit card, and health insurance information? Drexel ID is the only thing you should “look” at. I recommend all students swipe their cards only.

Thank you for your question and concern. The items in your wallet are safe, and we are not able to take pictures of them. There are two possible causes for confusion. First, when you scan your Dragon card, your on-file photo appears on the security screen. So what you saw may in fact have been the photograph from your Dragon card.

Alternatively, you may have seen a driver’s license that belonged to someone else. At the Hagerty security gate we take two kinds of ID: Dragon cards for members of the Drexel community, and other picture ID (usually driver’s licenses) for members of the public, alumni, and faculty and staff from other universities.  The monitor at the front security gate uses one kind of scanning software for Dragon cards and another kind for other types of ID, and both of those programs appear on the monitor at the same time. So you may very well have seen a driver’s pictured on the screen, but it was not yours. It most likely belonged to the last patron to enter the building who did not have a Dragon card.

Winter term exam week is coming!  Hagerty Library will go to 24 hour / 7-day-a-week access beginning Thursday March 12th for exams.  During this time Hagerty will be open only to current Drexel students, faculty & staff.  You MUST have a current DragonCard to enter the building during the 24/7 period.  Hagerty will re-open to alumni and members of the general public on March 23rd.