It’s probably a pipe dream, but more working network jacks would be awesome.

Thanks for your suggestion. At this point we don’t have the funds to add more Ethernet jacks, and we don’t expect to receive those funds. The university’s hope is that Dragonfly will address the need for students to get online throughout campus. If you are having trouble getting online in Hagerty, or anywhere else on campus, please let IRT know. The more IRT hears about wireless problems, the more they can resolve them.

The outlets all over the basement and the router cords in the basement quiet room do not work. Not every stall has an Ethernet cord and sometimes these cords do not work. There has been a lot of difficulty with the wireless internet in the past couple of months, and Ethernet cords would be a reliable alternative if only they worked.

First some great news: IRT has recently upgraded the wireless system at Hagerty. We hope this will mean better access for everyone in the library. Read all about it here.

However, if you’d still like to use an Ethernet cable, they are still available and working. If your cable appears not to work, the jack has probably been inadvertently shut off by a previous user; if this happens, please alert a member of the library staff and we will call IRT to turn the jack back on as quickly as possible.

Another way Hagerty can help you make it to the end of finals in one piece.

Mental Health Break All work and no play will definitely make you duller during exams. You’ve got to take a break every once in awhile. Give your brain a rest and do something enjoyable. Check out our lists of new and current leisure books and DVDs. If you think you’ve seen it all, we’ve got new additions as of June 4th. Just click on the “New Books” or “New DVDs” links. Or better yet, stop by and browse. While you’re here, take a look around the Bookmark Cafe. We’ve got the latest in magazines and newspapers.  Can’t make it out? Hagerty subscribes to many of the latest popular magazines online, including US Weekly, Vogue, Scientific American, and Sports Illustrated.

News Flash: Hagerty’s Wireless System Gets Update.

Another tip on how Hagerty can help make exam week smooth sailing.

Calculators If you’re working out problems this week in the library, you don’t have to rely on that little calculator provided in Windows. We’ve got a variety of calculators, including scientific ones, available for loan at the circulation desk. Line up, get yours, and make studying a snap.

And don’t forget the great news about our wireless improvements.  Read all about it.

Continuing the countdown of 10 ways to use Hagerty for low-stress, high-efficiency studying.

Reference Help

Whether your looking for articles for your term paper or just want to verify a fact, Hagerty reference staff is here to help. From now until the end of exams we are here to answer your questions and help you find the information you’re looking for.

How to get help:
Call us: 1-888-278-8825
Email us
IM us from our homepage
Or text drexellibraryref: and your question to 265010

Help is ready and waiting at the reference desk at Hagerty, at 1-888-278-8825, or on email, and on IM everyday until the end of exams during the following hours:

Friday 6/5: 8:30am-5pm
Saturday 6/6: noon-5pm
Sunday 6/7: noon-10pm
Monday 6/8-Thursday 6/11: 8:30am-10pm
Friday 6/12: 8:30am-5pm

And don’t forget the great news about our wireless improvements.  Read all about it.

Just in time for for last classes and finals, when use is at the heaviest, wireless access at Hagerty Library has been much improved.

IRT has completed upgrading the wireless infrastructure in Hagerty Library by more than tripling the number of access points from 15 to 47. The access points are also now mounted differently to avoid any interference building materials might have been causing.

Please remember to setup your laptop or other device according to the instructions posted here, and continue to let us know if you have any problems connecting.

Many thanks to IRT for getting this in place for the end of the term crush.

Plug in and take it away!

Continuing the countdown of 10 ways to use Hagerty for low-stress, high-efficiency studying.

Laptops and Ethernet Cables Don’t freak out if your home computer crashes! Don’t despair if all the desktops are taken in Hagerty! We’ve got laptops behind the circulation desk–just drop by and we’ll check one out to you, just like a reserve course book. Can’t get a wireless signal on your laptop? We’ve got Ethernet cables too; they’re also available for loan at the circulation desk. You can use them on our laptops or yours. Just plug them into our numerous jacks throughout the building and you’re good to go.

And don’t forget: Hagerty’s going 24/7, starting tomorrow, Thursday June 4th at 7:30 am until the end of finals.

The bad internet makes me cry. Could you give out complimentary cookies every few hours to help ease the pain?

The cookie brigade is busy, so instead we’ll offer you something better: Ethernet cables. We know the wireless problem is a big one, and we don’t want to make you cry, which is why we offer Ethernet cables, available from the circulation desk. These can be plugged into any of the numerous jacks in the building. So please, find a study space you like—chances are you’ll find an Ethernet jack just a cable length away. If an Ethernet jack isn’t working, it may have been shut down because of problems with the previous user. If this happens, please alert a library staff member and we’ll call IRT to fix the problem as quickly as possible.

Internet access at this library has been seriously screwed up for almost a year now, if not longer. Recently it’s gotten a little better and the effort represented by the Ethernet cords is appreciated, although they haven’t worked each time I’ve tried to use them. Still, I have to ask: who is working on the wireless? Is the administration aware of the extent of the problem? Is there any chance I’ll experience fully functional internet at the library before I graduate at the end of the summer?

Thanks for your comments. We know wireless access here and elsewhere on campus is a consistent problem. IRT recognizes the issues and believes that there are simply not enough wireless access points in the building to support the number of users we have. They are working to upgrade the wireless capacity around campus. Unfortunately, since IRT must work campus wide, there is no way to know when they will be upgrading Hagerty Library specifically.

If you plug into one of our Ethernet jacks and it doesn’t work, it may be that it was shut off because the last person who plugged into it was identified as having a virus or other problem. Unfortunately we can’t figure out if this has happened until we call IRT. If you are unable to connect through an Ethernet jack, please let a library staff member know, and we will ask IRT to re-enable it as quickly as possible.

I am currently sitting in a carrel on the first floor with my laptop plugged into an Ethernet jack that doesn’t work, and, not surprisingly, neither does the wireless internet.  Where am I supposed to go to get my work done?

I’m sorry that you were unable to access the internet.  We have taken many steps to try and improve the situation for students, from working with IRT on DragonFly to installing new Ethernet hubs in various study rooms.  Please consider filling out this survey so that IRT can gather information about the problems with DragonFly here at Hagerty.  University administration has also been attempting to create new study spaces around campus to accommodate students.