We know that people are using the printers, scanners and copiers at our various library locations – what we want to know is how people feel about these services. The Libraries are asking for your input on our services through a brief 2 minute survey.
The survey is anonymous and the results will help the Libraries to implement changes to the services throughout the upcoming academic year.
By John Wiggins, Director of Library Services & Quality Improvement
During the last academic year, the Libraries launched an official effort to assess our services for printing, copying and scanning.
Initial improvements included some updated equipment for printing at W.W. Hagerty Library and for scanning at Hahnemann Library. At Hagerty, older model "multi-function" machines were replaced with some dedicated, workhorse printers relocated from Hahnemann. And at Hahnemann, the Libraries now provides our newest, most advanced scanning station (you can find it on the second floor of the library, across from the circulation desk).
The Libraries is trialing PaperCut, new printing software, and in exchange for your feedback we would like to offer you free printing! The first 50 people to come to Hahnemann Library starting on Monday, July 9th at 9:30 AM will receive $5 toward whatever item(s) you’ve been waiting to print. To participate, stop by the first floor Help Desk at Hahnemann Library between Monday – Friday, 9:30 AM – 4:30 PM, and let the staff member on duty know that you’d like your $5 in free printing.
The Libraries is trialing PaperCut, new printing software, and in exchange for your feedback we would like to offer you free printing! The first 50 people to come to Hahnemann Library starting on Monday, July 9th at 9:30 AM will receive $5 toward whatever item(s) you've been waiting to print. To participate, stop by the first floor Help Desk at Hahnemann Library between Monday – Friday, 9:30 AM – 4:30 PM, and let the staff member on duty know that you'd like your $5 in free printing.
** Update - 4/26/12 - The trial for these scanners has expired and they are no longer available at W. W. Hagerty.
Have you noticed our new scanners in W. W. Hagerty Library? There are two new scanners and we're trying them out to see what type we might purchase in the future.
Before we make that choice, we'd like to hear your thoughts about these two scanners.
1. If you used the scanner, which did you use, and how simple was it to use?
The Dragon Card machine needs to be fixed so I can print for 10 cents and not 25. Also, the copiers should be fixed. Thanks!
Thanks for letting us know. When copiers, cards readers, etc. are broken, we jump into action to get them fixed as soon as someone alerts us to the problem.
Dragon Card printing is back on! Thanks very much to the Dragon Card office for resolving this campus-wide problem so quickly.
The Dragon Card system is temporarily down, which means that printing from your card's going to be a little tough. If you've got something to print, please go to the circulation desk, where they will call up your file and you can pay.
Thanks for your patience.
The Dragon Funds Add Value machines located at the Queen Lane Library and in Hahnemann Library's 24-hour study room are now working. The machines do seem to have difficulties reading some Dragon Cards; if your card produces an error message, please visit the Dragon Card Office for assistance.
Hagerty experienced a printing server glitch this afternoon, leaving several of you searching for printing around campus. We apologize for the hiccup and are glad to tell you that we're all back on track. Please come back, and print to your heart's delight!
Thanks for your patience.