The Libraries’ Counting Opinions survey provides staff with feedback, directly from users, on how experiences with the Libraries can be improved. 'Accessing an online database provided by the Libraries," is one priority area respondents to the survey identified as an opportunity for improvement. Staff considered various starting points, number of steps involved and possible errors users may experience to see where people were having the most trouble. While considering the relevant data, staff was surprised to uncover that many users were having trouble simply locating databases on the Libraries’ website and were typing the name of their desired database into one of the search boxes presented on the home page. The usability study showed that 60% of users who visit our website were seeking databases or journal articles and that the Quicklinks list of databases was one of the two most-visited spots on our website.
The Libraries redesigned and launched four new Web pages in late July to help improve navigation of the website. These new pages will help to surface content and more quickly direct users to the most helpful resources and information.
- What three events will Drexel Libraries be hosting during week one of spring term?
- What Drexel Archives exhibit did the Triangle cover on February 25th?
- How many people like Drexel Libraries on Facebook?
Your answers: Find them on Facebook.
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