Can someone please control the noise in the café? It gets so loud and rowdy and it's impossible to study!

Thanks for your question. At this time, we are unable to make the Bookmark Café a quiet study space. The Café was designed with group study in mind, thus the booth seating, bold colors, and food service. However, we have created a new quiet study space in the glassed-in room in the Lower Level. That area has been revamped to feature study carrels. Having said that, if you have a specific concern at any time (about the Bookmark Café or the quiet room in the Lower Level), feel free to see the staff at the Circulation Desk. Thanks for your understanding.

Posted by Tara Martin at 06:17 PM | Permalink

Please provide an easy-to-find link on the front page on how the Library of Congress shelving system works. Also, please get more bike racks.

Thank you for your suggestions. We have a lot of information here at the libraries that we try to communicate on the library homepage. Unfortunately, we can't communicate everything! But we do have a helpful website explaining Library of Congress and call numbers: http://www.library.drexel.edu/resources/tutorials/usingcallnumbers.html. Here is some additional Library of Congress Classification information: http://www.loc.gov/aba/cataloging/classification/.

Regarding the bike racks, we are aware that there is a shortage of bike racks at the front of the building. We have ordered new bike racks, and they should be installed sometime during the spring term. We’d appreciate your patience for just a little longer. Thanks!

Posted by Tara Martin at 10:15 AM | Permalink

Can you put Mike's Bikes on your computer systems?

Thanks for your suggestion. We are checking with Systems to see if it is possible to add this software. In the meantime, the Rocereto Computer Lab (located on the first floor of Matheson Hall) has Mike’s Bikes installed on all their computers. Please note that the Rocereto Computer Lab is made available only to students currently enrolled in LeBow College of Business.

Posted by Tara Martin at 04:38 PM | Permalink

Good facilities maintenance! Toilet paper, paper towels, clean, soap—all facilities are well kept.

We’re glad to hear the library facility has been clean and well-maintained, even in the midst of being open 24-7 for exams. We’ll make sure to congratulate Facilities for their hard work!

Posted by Tara Martin at 09:21 AM | Permalink

More outlets everywhere. A lot don’t work as well. Also DVD: Aqua Teen Hunger Force Seasons 1-5!

Thanks for letting us know that many outlets aren’t working. We are planning to purchase power strips and we will make them available for checkout at the Circ Desk. That way, you will be able to access electricity throughout the building. We will let you know when the power strips are available. Also, I’ve added Aqua Teen Hunger Force to the list of recommended DVDs.

Posted by Tara Martin at 09:14 AM | Permalink

Can you folks get new furniture for the study rooms? The old ones are breaking down.

Thanks for your suggestion. We will talk with the architects to see if new furniture for the study rooms is part of the renovation plans. Stay tuned for more details…

Posted by Tara Martin at 09:12 AM | Permalink

Can you please enact harsher punishments on people who don't turn in DVDs on time if at all? A chopped off hand should suffice. It's really annoying to have to wait forever for someone to decide to return in-demand DVDs when they get good and ready. Oh—and could you guys start burning DVDs so that way if they don't come back at all there’s an extra copy for rental? Thanks.

Thank you for your suggestion. While we agree that it is frustrating waiting for DVDs to return, we do think our fines are harsh enough. We charge $1 for every day a DVD is overdue. Realizing that our patrons are often financially strapped, we don't want to enforce harsher policies. Most importantly, we hope that our patrons will take the responsibility to return DVDs on time, and we thoroughly appreciate those patrons that do. Unfortunately, we are unable to burn additional copies of DVDs as that would be unlawful reproduction.

Posted by Tara Martin at 09:10 AM | Permalink

Is it possible to have the custodial staff keep their voices down while they clean in the morning as there are students studying and it is very difficult to concentrate when they are chronically talking while they are cleaning? It is very distracting. Just a suggestion…it would be a big help considering we are going into finals week.

Thanks for your suggestion. We are sorry for any inconvenience this has caused. We will remind the Library staff and Facilities that we are now open 24/7 for exams and that conversation should be kept on the quiet side.

Posted by Tara Martin at 09:26 AM | Permalink

We need extension power plugs. There are only a few power suppliers but students have laptops that require power. Thanks.

Thanks for your suggestion. We agree that additional power strips would be a benefit to the students. We’ll talk with Systems and Facilities to see if it’s possible to add them.

Posted by Tara Martin at 08:48 AM | Permalink

Has anyone noticed the colors in the library are blue and gray? They are kind of mopey. Why doesn’t someone, while we’re renovating, change the color scheme to something a little more emotionally upbeat.

Thanks for your suggestion. We have talked with the architects, and a new color scheme is definitely in the works. We certainly don’t want to be a depressing library!

Posted by Tara Martin at 02:46 PM | Permalink

Love the suggestion box. It’s good to see someone around here actually cares what we think. How about some flavored coffee creamers in the Café? That’s the only reason I don’t buy it here. This would also give you a competitive edge over the lunch trucks.

Thanks for your great suggestion (and your encouragement)! We will talk with Sodexo to see if we can make flavored creamers available.

Posted by Tara Martin at 08:35 AM | Permalink

Don’t charge 25 cents for a printout.

Thanks for your suggestion. Printing is still $.10 per page if you pay with the Ultima Funds on your DragonCard. If you don't have any Ultima Funds on your DragonCard, you can always add them using the machine here in the library or over at the DragonCard office. If for any reason you can't pay with your DragonCard, then printing is $.25 per page due to extra staff time required. We highly recommend you use your DragonCard--it's easier on all of us!

Posted by Tara Martin at 03:34 PM | Permalink

What is going on with the Third Floor and when will construction be finished?

Thanks for your question. The third floor of Hagerty Library is undergoing renovation for use by the College of Law Library. The scaffolding has been erected to allow work on the skylight and the heating and ventilating systems, and we are expecting the scaffolding to remain in place for several months. The third floor construction should be completed by the beginning of August. We appreciate your patience throughout the construction process. We realize the library can be quite noisy at times, so we are providing disposable ear plugs, available at the Circulation Desk, to help minimize the distraction. The glassed-in room in the lower level is also a quiet study area.

Posted by Tara Martin at 08:30 AM | Permalink

You should have voter registration forms available at the library.

Thanks for your suggestion. You’ll be pleased to learn we already have voter registration forms—they are available at the Circulation Desk and the Reference Desk. Full instructions, including the postal addresses of all Drexel dorms, are also available at the desks. Thanks for being a responsible citizen and registering to vote!

Posted by Tara Martin at 11:22 AM | Permalink

You guys are doing a great job. Keep it up!

Thanks for your kind and encouraging words. It’s always nice to hear such positive feedback!

Posted by Tara Martin at 08:18 AM | Permalink

Please consider new movies: Lord of the Rings and Last of the Mohicans.

Thanks for your suggestions. We already have Lord of the Rings trilogy—it’s located in the Leisure DVD collection along the walls on the first floor. I will gladly add Last of the Mohicans to our list of recommended titles. Keep the suggestions coming!

Posted by Tara Martin at 02:13 PM | Permalink

20% of students are international students. 50% of them don’t speak English really well. Should you have any software to support that?

What kind of software are you interested in? Please respond back and let us know. We do have the Windows XP language bar and foreign language character sets installed on the computers. We do our best to serve the broad range of student needs at Drexel, so please let us know what other software would benefit you.

Posted by Tara Martin at 08:12 AM | Permalink

Sin City—sweet movie. Please add to your collection.

Thanks for your suggestion. You’ll be happy to learn we already have Sin City. It’s located in the Leisure DVD collection along the walls on the first floor. Enjoy!

Posted by Tara Martin at 02:10 PM | Permalink

The left-most computer on the second floor has no Internet connection.

Thanks for letting us know. I have submitted a support request, so we should have that computer fixed shortly.

Posted by Tara Martin at 08:07 AM | Permalink

Update the shuttle schedules for weekday and weekend.

Thanks for letting us know they are out of date. We are obtaining the updated schedules now and will have them available shortly.

Posted by Tara Martin at 03:04 PM | Permalink

Little Miss Sunshine?

Thanks for your suggestion. You’ll be happy to learn we already have Little Miss Sunshine. It’s located in the Leisure DVD collection along the walls on the first floor. Enjoy!

Posted by Tara Martin at 08:00 AM | Permalink

Please get some etiquette DVDs. That would be awesome. I posted this before but no one responded. By the way, I LOVE the library renovations so far. And I love the suggestion box.

Sorry for getting back to you so late in the game. We definitely could use an etiquette DVD! We will certainly look into getting a few resources. In the meantime, we do have some excellent print resources to help you brush up on your good manners. Please see this research guide for business etiquette: http://www.library.drexel.edu/resources/guides/businessetiquette.html. Glad to hear you like the library renovations thus far—there are many more exciting changes to come! Keep the suggestions coming.

Posted by Tara Martin at 02:58 PM | Permalink

There was a giant cockroach in the girls’ bathroom.

Thanks for letting us know! We already have regular visits from an exterminator to help with the pest issue, but we will notify them that it is time to visit again. Students can help us with the problem in several ways. One is to put all trash in containers and limit the amount of garbage left in the library. In addition, please report any “sightings” to the circulation desk so that we can direct the exterminator to the problem areas and call him in for extra visits as needed.

Posted by Tara Martin at 08:52 AM | Permalink

Please have the food service at the Café start at 8am. The law students next door would definitely buy the coffee. 11am is much too late for a library “Café”!

Thanks for your suggestion. We agree that having the Bookmark Café open longer would be a great benefit to the students. We will be periodically evaluating the Café’s hours, and perhaps we will stay open longer in the future.

Posted by Tara Martin at 02:49 PM | Permalink

Dexter Season 1 Disc 3. Someone lost it? Any chance it can be reordered?

That’s a really good question. Unfortunately, we don’t have a great way to replace a single disc without replacing the entire season. Sometimes our vendors sell a single disc at a time, but that’s not available for Dexter Season 1. We’ll keep an eye out and see if we can replace this. Thanks for your patience…

Posted by Tara Martin at 08:35 AM | Permalink

Could you please fill out the graphic novel series: Sin City (missing #4 and maybe #6); Sandman (vol. 8 and 9 are missing).

Thanks for asking. We’d be happy to reorder Sin City vol. 4—we already have vol. 6. We are also ordering volumes 1, 8, and 9 in the Sandman series--that should complete our collection. Thanks for your suggestions!

Posted by Tara Martin at 04:59 PM | Permalink

All Miyazaki films, including Spirited Away, Howl’s Moving Castle, Castle in the Sky.

Thanks for your suggestions. You’ll be happy to learn we already have Spirited Away and Howl’s Moving Castle. They’re located in the Leisure DVD collection along the walls on the first floor. I’ll add the other films to our list of recommended titles. Keep the suggestions coming!

Posted by Tara Martin at 04:31 PM | Permalink

DVD: Running with Scissors.

Thanks for your suggestion. You’ll be happy to learn we already have Running with Scissors. It’s located in the Leisure DVD collection along the walls on the first floor. Enjoy!

Posted by Tara Martin at 09:29 AM | Permalink