Please open an online reserve DVD service so that students won’t miss their favorite DVDs.

Thanks for your recommendation. Unfortunately, we are unable to allow patrons to place holds on DVDs from the catalog. Some DVDs are circulating up to 3 times a day, so we don’t want to limit their circulation by enabling holds. If you absolutely need a DVD for a class assignment or some other urgent concern, please see the staff at the circulation desk and they can help you with reserving this DVD. Thanks for your understanding.

Why is the building so hot?

Thanks for your question. Due to the change in seasons, it’s been difficult to regulate the temperature recently. Most of the air handlers are now on and the rest are currently being worked on so that they can be operational soon. Facilities is also visiting all buildings on campus and turning on the chillers—hopefully they’ll be visiting us soon! Thanks for your patience as we get these issues sorted out.

The lighting illumination in the 24-hour Bookmark Café is yellow. I feel that it is uncomfortable for putting in long hours of studying and reading which is what the café is built for. If I am the only one who feels that it is uncomfortable, please let me know. I will try to seek out a solution–perhaps see a psychologist.

Thanks for expressing your concern over the warm lighting in the Bookmark Café. There are other types of lighting scattered throughout the building (natural and fluorescent), so feel free to move around to different spaces in the building to see what works best for you. We appreciate your feedback on the lighting in the Bookmark Café and will keep it in mind as we plan renovations for the rest of the building.

Water fountain in the 24-hour area.

Thanks for your suggestion. We have provided vending machines, and the cafe will provide water. But we will consider adding a water fountain as well.

Have you been to the “quiet study area” in the basement where the stairs end? It’s pretty quiet… if you can omit the incessant dinging of the gate where everyone scans their badge…. And the wireless power in this room is very poor; I have never gotten above a “fair” signal strength in this room. This room feels like a giant red herring.

Thanks for expressing your concern. We were unaware that it is possible to hear the security gate from the quiet room. We will talk with Facilities and the architects to see if there is a solution to this problem. As always, ear plugs are available at the circulation desk. As for the Internet, IRT recently upgraded the wireless connections here at Hagerty, but unfortunately they are still pretty variable. Honestly, they probably will be until the construction in the building is done this summer, at which point IRT has promised to do another mapping of our building and upgrade the wireless connectivity if needed. Thanks for your patience as we sort these issues out.

Please add Microeconomics, 2nd edition (Hubbard and O’Brien) to reserve list. Thanks! From ECON 201-003.

Thanks for your suggestion. We are rush ordering this book, so we’re hoping it will be available at the reserve desk by sometime this week.

Extend study hall room time slots.

Thanks for your suggestion. When checking out a group study room, keep in mind that you can renew that room as long as all the rooms are not currently booked. Additionally, we are considering alternative ways for best utilizing the group study rooms. Please stay tuned for more details…

I understand the lower level glassed in room is a quiet room. However, this is insufficient quiet space. The café provides plenty of group space (along with the group study rooms), so I suggest making the entire lower level a quiet area. You need new laptops. I pay $20,000 a year here—there is funding somewhere. Otherwise, good job, but get the tree back.

Thanks for your recommendations. Due to Drexel’s heavy focus on group projects, we are committed to providing as much group study space as possible. However, we understand that students need quiet study space as well—to meet this need we have dedicated the second floor and the glassed in room in the lower level as quiet study space. Unfortunately, at this time we are unable to make the entire lower level quiet study space. As for the laptops, 20 of our 30 circulating laptops are less than a year old. In order to increase the number we could lend out, we kept 10 of the older models in circulation. We are actively seeking funding to upgrade these as well. We appreciate your patience in this matter. We miss the greenery, too, but we’re not sure what the future plans are once renovations are finished!

Could you please fix the four computers on the second floor of the library? The dates and times are wrong and one or two of them say the security certificate won’t be valid until 2-08 (which I imagine is linked to the date/time problem). Thanks.

Thanks for letting us know that the dates & times are wrong on our public access computers. We are looking into this problem and hope to have it resolved soon. Thanks for your patience.

When I log in it would be nice if it also logged me into DrexelOne. No?

Thanks for your suggestion. Unfortunately, logging into a computer profile is not the same as logging into web-based DrexelOne. There really is no workaround for this. We hope you’ll view it as an added layer of security!