Please open an online reserve DVD service so that students won't miss their favorite DVDs.

Thanks for your recommendation. Unfortunately, we are unable to allow patrons to place holds on DVDs from the catalog. Some DVDs are circulating up to 3 times a day, so we don’t want to limit their circulation by enabling holds. If you absolutely need a DVD for a class assignment or some other urgent concern, please see the staff at the circulation desk and they can help you with reserving this DVD. Thanks for your understanding.

Posted by Tara Martin at 08:58 AM | Permalink | Comments (0)

Why is the building so hot?

Thanks for your question. Due to the change in seasons, it’s been difficult to regulate the temperature recently. Most of the air handlers are now on and the rest are currently being worked on so that they can be operational soon. Facilities is also visiting all buildings on campus and turning on the chillers—hopefully they’ll be visiting us soon! Thanks for your patience as we get these issues sorted out.

Posted by Tara Martin at 04:55 PM | Permalink | Comments (0)

The lighting illumination in the 24-hour Bookmark Café is yellow. I feel that it is uncomfortable for putting in long hours of studying and reading which is what the café is built for. If I am the only one who feels that it is uncomfortable, please let me know. I will try to seek out a solution--perhaps see a psychologist.

Thanks for expressing your concern over the warm lighting in the Bookmark Café. There are other types of lighting scattered throughout the building (natural and fluorescent), so feel free to move around to different spaces in the building to see what works best for you. We appreciate your feedback on the lighting in the Bookmark Café and will keep it in mind as we plan renovations for the rest of the building.

Posted by Tara Martin at 08:52 AM | Permalink | Comments (0)

Water fountain in the 24-hour area.

Thanks for your suggestion. We have provided vending machines, and the cafe will provide water. But we will consider adding a water fountain as well.

Posted by Tara Martin at 04:49 PM | Permalink | Comments (0)

Have you been to the "quiet study area" in the basement where the stairs end? It's pretty quiet... if you can omit the incessant dinging of the gate where everyone scans their badge.... And the wireless power in this room is very poor; I have never gotten above a "fair" signal strength in this room. This room feels like a giant red herring.

Thanks for expressing your concern. We were unaware that it is possible to hear the security gate from the quiet room. We will talk with Facilities and the architects to see if there is a solution to this problem. As always, ear plugs are available at the circulation desk. As for the Internet, IRT recently upgraded the wireless connections here at Hagerty, but unfortunately they are still pretty variable. Honestly, they probably will be until the construction in the building is done this summer, at which point IRT has promised to do another mapping of our building and upgrade the wireless connectivity if needed. Thanks for your patience as we sort these issues out.

Posted by Tara Martin at 08:47 AM | Permalink | Comments (0)