E-Z Borrow and Interlibrary Loan: FAQ


What is E-Z Borrow?

E-Z Borrow is a fast book delivery service among several college and university libraries in the region.  Try it!


Who may use E-Z Borrow?

Currently enrolled Drexel students and currently affiliated faculty and staff may utilize E-Z Borrow to request books that are not owned by Drexel, currently on loan or otherwise unavailable. Materials usually arrive in 4 days or less.  See "Access and borrowing Privileges at Drexel University Libraries" for more information.


Who may use interlibrary loan (ILL) services?

Currently enrolled students and currently affiliated faculty, staff, residents and fellows may utilize interlibrary loan (ILL) services.  See "Access and borrowing Privileges at Drexel University Libraries" for more information.


Are Interlibrary Loan services available to distance learners?

Interlibrary Loan services are available to Drexel University distance learning students. Since materials must be requested from another library and reshipped to distance education students, delivery may take up to two weeks for books. If a deadline is at issue, be sure to put the latest possible date that the material can be used on the online Interlibrary Loan form.  Photocopies are usually provided within two to four business days.

Additional services for Distance Learning students, including delivery of materials owned by Drexel University Libraries, are described on the Services for Distance Learners page.

Distance Learners must identify themselves as such on all Interlibrary Loan request forms.


What items may I request through interlibrary loan?

Drexel students, faculty, staff, residents and fellows may request articles, books, book chapters, conference papers, theses/dissertations, patents, audio/visual materials and government documents not owned by the Drexel University Libraries.  Use the E-Z borrow service to request books, including titles owned by Drexel that are currently checked out.


What if an item is checked out or missing?

Use E-Z borrow to request books that are checked out.


How do I ask for an interlibrary loan?

Click on your primary library to fill out an online form for your request:

Place ILLiad Interlibrary Loan Requests Online

First time users of our new ILL system will need to register.


How many items may I request at one time?

You may request as many items as you need.


How much information do I need to provide on the online request form?

Fill in all required fields. This information varies according to the type of material being requested, but will always include the author(s), title, and the "cancel request after date" fields.

In the case of a journal article request, the full journal title is essential. For Health Sciences Libraries article requests, it is very helpful to include the PMID (PubMed identifier) or the UI (Unique Identifier, used in OVID MEDLINE) .


How will I know if my requests have been received?

You will be notified by e-mail.


How long does it take for an ILL request to be filled?

Requests are generally processed in the order in which they are received. Books can take up to two weeks to be filled. Journal articles and and book chapters usually arrive within 2 - 3 days. Campus document delivery of articles/book chapters among the libraries operates on a 48-hour turnaround schedule. If there is an urgent need, please indicate by entering RUSH in the comments field.


How will I know when my items arrive?

You will receive an e-mail message once the item arrives.


Can I receive items online?

Yes!  Journal articles, book chapters, and conference papers are posted to a web site and we send you the link via e-mail.


May my books be renewed?

Interlibrary loan materials can be renewed online.  Books borrowed using the E-Z Borrow system allow one renewal only, and can be renewed online shortly before the due date.


Where do I pick up ILL/E-Z Borrow items?

Please pick up books at the circulation desk of your primary library.


How do I cancel ILL requests once submitted?

Interlibrary loan requests can be cancelled online.


For additional information, please call the Interlibrary Loan Offices:

  • Hagerty Library: (215) 895-2769 ; ill@drexel.edu
  • Hahnemann Library: (215) 762-2628; hlill@drexel.edu
  • Queen Lane Library (215) 991-8740; qlill@drexel.edu

 

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Last Content Update:
March 28, 2008





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