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Drexel Libraries Return to Campus: Updates & Information

(Last update: July 27, 2021)

As Drexel University prepares for a full reopening in the fall, the Drexel Libraries continues to expand on-site services for students, faculty and staff in accordance with the University’s health and safety protocols. Find the latest information about our facilities, resources and services in the sections below.

Summary: What’s New or Resuming for Summer 2021

  • Masking is recommended for fully vaccinated persons inside Drexel buildings
  • Unvaccinated persons are required to wear masks at all times
  • Eating & food now permitted in the Libraries' physical locations
  • 2nd floor of Hahnemann Library now open
  • Queen Lane Library to reopen August 2
  • 24/7 live chat service now available
  • Capacity limits lifted in all Libraries locations
  • Seat reservations no longer required
  • Group study rooms now available
  • Libraries locations now open to Drexel alumni, guests of DragonCard holders, and students and faculty from reciprocal agreement institutions
  • In-person assistance available at Libraries Service Desks
  • Physical course reserves materials now available
  • Equipment and lockers available to borrow or rent

The Libraries continues to provide remote services and resources to support the Drexel community, including 24/7 access to online information resources, and virtual consultations with our subject expert librarians. 

Details on fall operations will be announced in mid-August. Check this page regularly for updates or follow us on Twitter, Facebook or Instagram.

Access On-campus Learning Environments

The Drexel Libraries' physical locations are now open to Drexel alumni, guests of DragonCard holders, and students and faculty from reciprocal agreement institutions (University of Pennsylvania, Temple University and the University of the Sciences). All clients must abide by the University’s healthy and safety protocols.

As of July 27, 2021, per University policy, unvaccinated persons are required to always mask indoors in all campus buildings, including the Libraries. Consistent with Philadelphia Health Department guidance, fully vaccinated persons are recommended to wear a mask when inside Drexel facilities, including the Libraries.

Current Hours of Operation

The W. W. Hagerty Library and the Hahnemann Library are currently open. Please note that the Queen Lane Library will reopen on August 2, 2021. Visit our hours page for more details.

W. W. Hagerty Library

  • Monday through Thursday: 9 AM to 8 PM
  • Friday: 9 AM to 5 PM
  • Saturday: CLOSED
  • Sunday: 10 AM to 8 PM

Hahnemann Library — First Floor

  • Monday through Thursday: 9 AM to 8 PM
  • Friday: 9 AM to 5 PM
  • Saturday: CLOSED
  • Sunday: 10 AM to 8 PM

Hahnemann Library — Second Floor 

  • Monday through Thursday: 9 AM to 5 PM
  • Friday: 9 AM to 1 PM
  • Saturday & Sunday: CLOSED

Queen Lane Library

  • The Drexel Libraries’ onsite services at the Queen Lane Library are currently suspended. The Drexel Libraries will resume on-site services at the Queen Lane Library on August 2, 2021.

Study Spaces & Seating

In accordance with guidance from the University and the City of Philadelphia, the Drexel Libraries has lifted all capacity limits in its physical spaces.

Beginning June 21, 2021, seat reservations will no longer be required to use the Libraries’ physical spaces. Small study rooms will also reopen for group work. As a reminder, clients must reserve a group study room in advance.

Clients also have the option to reserve a seat in the Libraries’ silent study areas and desktop computer workstations using the LibCal Seats online reservation system. Silent study spaces are currently available on the lower level and second floor of the W. W. Hagerty Library and in the second floor of Hahnemann Library.

Desktop computer workstations are currently available in the room L14 computer lab on the lower level of the W. W. Hagerty Library and in the second floor of the Hahnemann Library.

Food and eating are now permitted in the Libraries’ physical locations. Please read the Libraries’ food policy for more information.

Technology & Equipment

Access to desktop computers, printing and scanning is available in the W. W. Hagerty and Hahemann Libraries. We expect to resume computing, printing and scanning services at the Queen Lane Library later this summer. Check this page regularly for updates.

  • Desktop computers: Desktop computer workstations are available in the L14 computer lab, located on the lower level of the W. W. Hagerty Library, and on the second floor of the Hahnemann Library. We recommend clients reserve a desktop computer workstation in advance using the LibCal Seats reservation system.
  • Scanning: A scanning station is available on the first floor of the W. W. Hagerty Library. Scanning is free of charge. Scanned documents may be saved to a USB flash drive or sent to any email address.
  • Mobile printing: Printing is currently available in the W. W. Hagerty Library and the Hahnemann Library. Visit the Printing Services webpage for mobile printing instructions.
  • Now Available! Rent a locker: The Libraries has resumed offering access to lockers in W. W. Hagerty Library. Lockers are accessible during normal Libraries hours. For more information, visit the Services Desk on the first floor of the W. W. Hagerty Library.
  • Now Available! Borrow equipment from the Libraries: Visit the Service Desk at the W. W. Hagerty Library to borrow equipment including laptop computers for use within the Libraries, whiteboard markers and erasers, headphones, calculators, projectors, MacBook video adapters, HDMI & VGA cables, computer mice, USB drives and Ethernet cords.

Access Physical Materials

The stacks in the W. W. Hagerty Library and the Hahnemann Library are open for browsing. Clients may browse the Libraries’ physical collections and check out print materials as usual.

The Libraries offers the following services to provide access to physical materials. Visit our Borrowing Guide for more information about requesting access to physical materials.

  • Now Available! Physical course reserves: Print textbooks and other physical course reserves materials, including books and DVDs, are now available in the W. W. Hagerty Library and the Hahnemann Library (2nd floor). Visit the Service Desk at either location to request on-site access to print reserves materials.
  • Contactless pick-up: Drexel students, faculty and staff may request to pick up physical materials from the W. W. Hagerty Library during normal open hours. You will receive an email confirming your loan items are ready.
  • Shipping physical materials: Libraries staff will ship physical materials on loan to a confirmed off-campus address (within the U.S.) upon request via the Libraries’ website. Physical materials will arrive within seven business days. All shipped materials will include pre-paid return shipping labels.
  • Online delivery of digitized print materials: Staff will digitize articles and book chapters upon request and within three business days via email.
  • Electronic Course Reserves: Electronic course reserves are currently available. Libraries staff will work with teaching faculty and staff to identify electronic alternatives to replace physical items on reserve. Please email reserves@drexel.edu to discuss your options.
  • E-ZBorrow & Interlibrary Loan: Request digital copies of journal articles and book chapters outside the Drexel Libraries’ owned and licensed collections through our interlibrary loan service, ILLIAD. Request a physical item from another library via E-ZBorrow.

We encourage continued use of our online resources when possible. Please contact hlill@drexel.edu with questions or concerns.

Returning Physical Materials to the Libraries

Clients may return physical materials via the book drop bins located at W. W. Hagerty and Hahnemann Libraries. If you have a UPS return envelope, you can return items via any UPS drop box, including the one located on the lower level of Queen Lane, to the right as you exit the elevators.

For questions about returning materials via mail or if the link to your shipping label has expired, contact ill@drexel.edu.

Visit our Borrowing Guide for more details about returning physical items to the Libraries, or email libassist@drexel.libanswers.com with questions.

University Archives

  • University Archives staff are currently working on campus for a limited number of hours per week and will fulfill researcher requests for digitized materials whenever possible. Researchers whose inquiries are time-sensitive and cannot be completed with digitized material should contact archives@drexel.edu to discuss their options.
  • All visitors to the University Archives reading room must make an appointment by emailing archives@drexel.edu. Visitors must comply with all of Drexel’s public health policies and procedures and accept The Dragon Pledge. Currently enrolled students and employed Drexel faculty and staff must use a current Drexel ID to enter the building. All other visitors (individuals who are not students, faculty or Drexel professional staff) must follow the University’s current Visitor Guidelines.
  • Archives staff are available to answer questions and provide remote research consultations, consultations about donating or transferring records to the Archives, rights and reproductions support, and advice about implementing the University’s Records Management policy.

Get Help from Expert Libraries Staff

The Drexel Libraries’ expert staff are available online and in-person to help faculty, staff and students find the resources and tools they need for coursework, teaching and research.

  • NEW! 24/7 chat service: Need help outside the Drexel Libraries’ normal service hours? Now you can get general assistance 24/7 through the POWER Library “Chat with a Librarian” service, a chat service staffed by librarians in Pennsylvania and beyond. Access the live chat box via our homepage or our library guides. For assistance with information and issues specific to Drexel, please contact the Libraries during normal service hours.
  • For general, in-person information assistance, visit the Service Desks located on the first floor of the W. W. Hagerty Library and on the second floor of the Hahnemann Library. 
  • Live chat with Drexel Libraries staff Monday through Friday, 9 AM to 6 PM and Saturday and Sunday, 10 AM to 6 PM.
  • Schedule a virtual consultation with a subject expert in your field of study to discuss your project, receive research support and more.
  • Call or email us. Libraries staff will review and respond to messages during regular business hours.

Online Services & Resources

The Drexel Libraries will continue to provide remote services and resources to support the Drexel community.

24/7 Access to Online Resources

Discover and access the Drexel Libraries’ robust authoritative online information resources—including journal articles, ebooks, databases, and streaming videos—from anywhere, any time. For more information or assistance, contact us via email, live chat or phone.

Access the Libraries' authoritative online information resources:

Remote Teaching Support Services

Support for Drexel Researchers

Libraries staff provide remote assistance to support Drexel researchers through each stage of the research life-cycle.

  • Find funding opportunities & partnerships: The Libraries provides access to Pivot and other databases that link researchers to information funding opportunities, funders, and awarded grants.
  • Research Data Management Support: For assistance using the DMPTool or to request a review of a Data Management Plan to ensure it aligns with the requirements set by funding agencies, email datamanagement@drexel.edu
  • Writing & Publishing: There are many ways to share research with the world, and Drexel librarians are available to advise on Open Access, author rights and copyright, citation management and more.
  • Research Guides & Tutorials: Our Library Guides offer great starting places for beginning your research. Created by subject librarians, these guides and tutorials provide detailed information about resources important to different areas of research.
  • Virtual Research Consultations: Our subject librarians have extensive breadth and depth of knowledge in their fields of study and are available for one-on-one virtual meetings to discuss research.

Important Links & COVID-19 Resources

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