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Welcome Back! Fall 2020 Guide to the Drexel University Libraries

While things look a little different this year, the Drexel University Libraries continues to offer essential services and resources for Drexel faculty, staff, and students. Given the unpredictability of the current situation, we appreciate your flexibility as we respond to the needs of the Drexel community, while minimizing risk to our clients and Libraries staff. Please check this page regularly for new information and updates about our facilities, resources and services.

(Last update: September 21, 2020)


We're open virtually...

The Drexel University Libraries continues to provide remote services and resources to support the Drexel community:

…and on campus.

The W. W. Hagerty Library and Hahnemann Library are now open Monday through Friday, 10 a.m. to 3 p.m., with revisions to our facilities, and services to ensure the health and safety of all clients and Libraries staff:

  • Reserve a seat in the Libraries redesigned learning environments – All clients must reserve a seat in the Libraries to study and work alone or amidst others
  • Access the Libraries’ physical materials is limited to Libraries staff only – Libraries staff will ship physical materials upon request to confirmed addresses, digitize portions of books or journals for delivery via email, and provide contactless pickup service at the W. W. Hagerty Library and Hahnemann Library.

Read below for the latest updates and details about navigating the Libraries’ virtual and on-campus facilities, resources and services this fall.


Drexel University Libraries Revised Fall 2020 Services

The W. W. Hagerty Library and Hahnemann Library are open for contactless book pickup and individual study space as of September 21, 2020. We are excited to welcome you back into our spaces and ask that you review the information below before visiting.

Please check this page regularly for new information and updates about our facilities, resources and services.

Access On-campus Learning Environments

Access to the Libraries' physical locations is restricted to currently enrolled students and employed Drexel faculty and staff with a current Drexel ID Card who either have a seat reservation or a notification that a physical loan is ready for pickup.

All clients must abide by the University’s Dragon Pledge health and safety protocols, including wearing a face mask at all times.

What to Expect When Visiting the Libraries' On-Campus Facilities:

  • We have clearly marked a reduced number of seats available to adhere to social distancing guidelines and are providing hand sanitizing stations at each location.
  • Access to all seats is by reservation only. Clients may only use the seat they have reserved.
  • Custodial Services will thoroughly clean library facilities each day. Libraries locations will close briefly for Custodial Services to clean and disinfect shared seating, restrooms and high-touch surfaces.
  • Access to printing, scanning, laptops and other shared supplies is suspended.
  • Desktop computers are available for use in the Hahnemann Library (2nd floor).
  • The stacks are currently closed. Access physical materials by submitting an online request.
  • Eating and food are not permitted in any Libraries spaces.

Fall Term Hours

The W. W. Hagerty Library and Hahnemann Library are open as of Monday, September 21, 2020 for reserved seating and contactless pickup of physical materials. The Libraries’ hours are limited and subject to change. Find more details on our hours page.

W. W. Hagerty Library

  • Hours: Monday through Friday, 10 a.m. to 3 p.m.

Hahnemann Library (2nd floor only)

  • Hours: Monday through Friday, 10 a.m. to 3 p.m.
  • The Hahnemann Library will close from 12:30 p.m. to 1 p.m. daily for additional cleaning.
  • Please note that the first floor of the Hahnemann Library is currently closed.

Queen Lane Library

  • Drexel Libraries services at the Queen Lane Library are currently suspended. The College of Medicine will provide access to the facility for study use later this fall.

Reserve your seat

All clients must reserve a seat ahead of their visit using the LibCal Seats online reservation system.

The Drexel Libraries currently offers two types of seating options in the W. W. Hagerty Library and Hahnemann Library:

  • Seats in single-occupancy study rooms to support learning alone
  • Socially-distanced seats in open spaces to support learning amidst others

Upon arrival at the Libraries’ two physical locations:

  • Clients must check into their space via LibCal Seats at the start of their session and then check out when the session ends. Reservations unclaimed within 15 minutes are cancelled and the seat made available for someone else to reserve.
  • Sanitize the seat and work surface upon arrival. Sanitizing wipes are available at posted locations throughout each library location.
  • Clearly designated furniture layouts adhere to social distancing guidelines. Do not move any furniture in the Libraries.
  • Study rooms are for individual use only. Group work is prohibited in any physical library location.

Access Physical Materials

Clients may not enter the stacks nor browse or retrieve materials shelved in open stacks. Libraries staff will provide access to physical items upon request.

The Libraries offers the following services to provide access to physical materials. Visit our Borrowing Guide for more information about requesting access to physical materials.

  • Contactless pickup: Drexel students, faculty and staff can request to pick up physical materials at the W. W. Hagerty and Hahnemann Libraries during open hours. You will receive an email confirming your loan items are ready for pickup. Upon receipt of that email, please go straight to the service desk at the designated location to pick up your requested items.
  • Shipping physical materials: Libraries staff will ship physical materials on loan to a confirmed address upon request via the Libraries’ website. Physical materials will arrive within seven business days. All shipped materials will include pre-paid return shipping labels. Clients may also return physical materials via the book drop bins located at each location.
  • Online delivery of digitized print materials: Staff will digitize articles and book chapters upon request and within three business days via email.
  • Electronic Course Reserves: Electronic course reserves are available for fall 2020. Staff assist faculty by email reserves@drexel.edu to identify electronic alternatives to replace physical items on reserve.

We are following evidenced-based recommendations to quarantine all physical materials after each use to ensure the health and safety of all clients and Libraries staff. Clients may request items currently listed as “In quarantine,” and items will be delivered as soon as the quarantine period ends.

We encourage continued use of our online resources when possible. Please contact hlill@drexel.edu with questions or concerns.

Returning Physical Materials to the Libraries

We have extended all loan periods for current Drexel students, faculty and staff to January 4, 2021. Physical materials will not incur fines before that date. If you need to extend a loan period beyond this date, contact libassist@drexel.libanswers.com

For questions about returning materials via mail or if the link to your shipping label has expired, contact ill@drexel.edu.

Visit our Borrowing Guide for more details about returning physical items to the Libraries.

Remote Services & Resources

The Drexel Libraries will continue to provide remote services and resources to support the Drexel community.

24/7 Access to Online Resources

Discover and access the Drexel Libraries’ robust authoritative online information resources—including journal articles, ebooks, databases, and streaming videos—from anywhere, any time. For more information or assistance, contact us via email, live chat or phone.

Access the Libraries' authoritative online information resources:

Ask a Librarian

Interlibrary Loan Services

Remote Teaching Support Services

University Archives

  • Archives staff will offer access to its collections through digitizing materials as possible and upon request.  Staff are available to answer questions and provide remote research consultations, consultations about donating or transferring records to the Archives, rights and reproductions support, and advice about implementing the University’s Records Management policy. Send all questions and requests to archives@drexel.edu

Support for Drexel Researchers

Libraries staff provide remote assistance to support Drexel researchers through each stage of the research life-cycle.

  • Find funding opportunities & partnerships: The Libraries provides access to Pivot and other databases that link researchers to information funding opportunities, funders, and awarded grants.
  • Research Data Management Support: For assistance using the DMPTool or to request a review of a Data Management Plan to ensure it aligns with the requirements set by funding agencies, email datamanagement@drexel.edu
  • Writing & Publishing: There are many ways to share research with the world, and Drexel librarians are available to advise on Open Access, author rights and copyright, citation management and more.
  • Research Guides & Tutorials: Our Library Guides offer great starting places for beginning your research. Created by subject librarians, these guides and tutorials provide detailed information about resources important to different areas of research.
  • Research Consultations: Our subject librarians have extensive breadth and depth of knowledge in their fields of study and are available for one-on-one remote meetings to discuss research.

Additional Links & COVID-19 Resources

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