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Drexel Libraries Return to Campus: Updates & Information

(Last update: September 10, 2021)

The Drexel Libraries continues to provide in-person and remote services and resources for students, faculty and staff, while complying with public health guidelines and the University’s health and safety protocols. As a reminder, masks are required in all Libraries locations, regardless of vaccination status. 

Summary: Changes for Fall 2021 (effective Sept. 20, 2021)

  • The Libraries is open to all visitors, including members of the public. Visitors must comply with Drexel's public health policies & procedures
  • All visitors are required to wear a face mask inside all Libraries locations, regardless of vaccination status
  • The Dragons' Learning Den in the W. W. Hagerty Library will open 24/7
  • The 2nd floor of Hahnemann Library will remain closed; the 1st floor will open 24/7
  • Reservations are available for group study rooms, seats in silent study spaces & seats at desktop computer workstations in W. W. Hagerty Library only
  • Eating & food are not permitted in the Libraries' physical locations

Check this page regularly for the latest news and updates about our facilities, resources and services or follow us on Twitter, Facebook and Instagram.

Access On-campus Learning Environments

The Drexel Libraries' three physical locations are open to all visitors, including members of the general public. Visitors must abide by the University’s healthy and safety protocols, including wearing a mask at all times, regardless of vaccination status.

Current Hours of Operation

(Effective September 20, 2021) The W. W. Hagerty Library, Hahnemann Library (1st floor only) and Queen Lane Library are currently open. As a reminder, masks are required inside all Libraries locations, regardless of vaccination status. Visit our hours page for more details.

W. W. Hagerty Library 

  • Monday through Thursday: 7:30 a.m. to midnight
  • Friday: 7:30 a.m. to 8 p.m.
  • Saturday: 12 p.m. to 6 p.m.
  • Sunday: 12 p.m. to midnight
  • The Dragons' Learning Den is open 24/7

Hahnemann Library — First Floor Only

  • The first floor of Hahnemann Library is open 24/7
  • The second floor is currently closed.
Queen Lane Library*
  • Monday through Friday: 8 a.m. to 5 p.m.
  • Saturday & Sunday: CLOSED

*Note: Queen Lane Library is open 24/7. The hours listed above reflect times during which Libraries staff are working and available on-site. 

Study Spaces & Seating

Clients have the option to reserve a seat in the Libraries’ silent study areas and desktop computer workstations in the W. W. Hagerty Library using the LibCal Seats online reservation system. Silent study spaces are available on the lower level and second floor of the Library; desktop computer workstations are available in the room L14 computer lab on the lower level.

Group study rooms are also available by reservation. Seat reservations are not required to work in any of the Libraries’ other informal learning environments at this time.

Eating and food are not permitted in the Libraries’ physical locations. For a list of places to enjoy the seasonable weather, visit the University's map of outdoor seating and dining areas on the University City Campus. Seating options include a variety of tables and chairs, as well as shaded and non-shaded options.

Technology & Equipment

Access to desktop computers, printing and scanning is available in the W. W. Hagerty Library. Mobile printing is available in the Hahemann Library (1st floor) and the Queen Lane Library.

  • Desktop computers: Desktop computer workstations are available in the L14 computer lab, located on the lower level of the W. W. Hagerty Library. We recommend clients reserve a desktop computer workstation in advance using the LibCal Seats reservation system.
  • Mobile printing: Mobile printing is currently available in all Libraries locations. Visit the Printing Services webpage for mobile printing instructions.  
  • Scanning: A scanning station is available on the first floor of the W. W. Hagerty Library. Scanning is free of charge. Scanned documents may be saved to a USB flash drive or sent to any email address.
  • Rent a locker:  Lockers in the W. W. Hagerty Library are accessible during normal Libraries hours. For more information, visit the services desk on the first floor of the W. W. Hagerty Library.
  • Borrow equipment: Visit the service desk at the W. W. Hagerty Library to borrow equipment and supplies, including laptop computers for use within the Libraries, whiteboard markers and erasers, headphones, calculators, projectors, MacBook video adapters, HDMI & VGA cables, computer mice, USB drives and Ethernet cords.

Access Physical Materials

The stacks in the W. W. Hagerty Library are open for browsing. The stacks in the Hahnemann Library are currently closed. Clients may request to have any item in the stacks at Hahnemann Library shipped to another Libraries location or to their personal home address.

The Libraries offers the following services to provide access to physical materials. Visit our Borrowing Guide for more information about requesting access to physical materials.

  • Physical course reserves: Print textbooks and other physical course reserves materials, including books and DVDs, are now available in the W. W. Hagerty Library and the Queen Lane Library. Visit the service desk at either location to request on-site access to print reserves materials.
  • Contactless pick-up: Drexel students, faculty and staff may request to pick up physical materials from the W. W. Hagerty Library or the Queen Lane Library during normal open hours. You will receive an email confirming your loan items are ready.
  • Shipping physical materials: Libraries staff will ship physical materials on loan to a confirmed off-campus address (within the U.S.) upon request via the Libraries’ website. Physical materials will arrive within seven business days. All shipped materials will include pre-paid return shipping labels.
  • Online delivery of digitized print materials: Staff will digitize articles and book chapters upon request and within three business days via email.
  • Electronic Course Reserves: Electronic course reserves are currently available. Libraries staff will work with teaching faculty and staff to identify electronic alternatives to replace physical items on reserve. Please email reserves@drexel.edu to discuss your options.
  • Borrow from Other Libraries: Request digital copies of journal articles and book chapters outside the Drexel Libraries’ owned and licensed collections through our interlibrary loan service, ILLIAD. Request a physical item from another library via EZBorrow.

We encourage continued use of our online resources when possible. Please contact hlill@drexel.edu with questions or concerns.

Returning Physical Materials to the Libraries

Clients may return physical materials via the book drop bins located at the Libraries' three physical locations. If you have a UPS return envelope, you can return items via any UPS drop box, including the one located on the lower level of Queen Lane, to the right as you exit the elevators.

For questions about returning materials via mail or if the link to your shipping label has expired, contact ill@drexel.edu.

Visit our Borrowing Guide for more details about returning physical items to the Libraries, or email libassist@drexel.libanswers.com with questions.

University Archives

  • University Archives staff are currently working on campus for a limited number of hours per week and will fulfill researcher requests for digitized materials whenever possible. Researchers whose inquiries are time-sensitive and cannot be completed with digitized material should contact archives@drexel.edu to discuss their options.
  • All visitors to the University Archives reading room must make an appointment by emailing archives@drexel.edu. Visitors must comply with all of Drexel’s public health policies and procedures and accept The Dragon Pledge. Currently enrolled students and employed Drexel faculty and staff must use a current Drexel ID to enter the building. All other visitors (individuals who are not students, faculty or Drexel professional staff) must follow the University’s current Visitor Guidelines.
  • Archives staff are available to answer questions and provide remote research consultations, consultations about donating or transferring records to the Archives, rights and reproductions support, and advice about implementing the University’s Records Management policy.

Get Help from Expert Libraries Staff

The Drexel Libraries’ expert staff are available online and in-person to help faculty, staff and students find the resources and tools they need for coursework, teaching and research.

  • 24/7 chat service: Need help outside the Drexel Libraries’ normal service hours? Now you can get general assistance 24/7 through the POWER Library “Chat with a Librarian” service, a chat service staffed by librarians in Pennsylvania and beyond. Access the live chat box via our homepage or our library guides. For assistance with information and issues specific to Drexel, please contact the Libraries during normal service hours.
  • For general, in-person information assistance, visit the service desks at the W. W. Hagerty Library and the Queen Lane Library. 
  • Live chat online with Drexel Libraries staff Monday through Friday, 9 a.m. to 6 p.m. and Sunday, 10 a.m. to 6 p.m.
  • Schedule a virtual consultation with an expert librarian to discuss course-related projects, strategies for finding and evaluating authoritative information, and approaches to utilizing, organizing and presenting scholarship. 
  • Call or email us. Not sure where to start? Email us and a staff member will respond within 24 hours.

Online Services & Resources

The Drexel Libraries will continue to provide remote services and resources to support the Drexel community.

24/7 Access to Online Resources

Discover and access the Drexel Libraries’ robust authoritative online information resources—including journal articles, ebooks, databases, and streaming videos—from anywhere, any time. For more information or assistance, contact us via email, live chat or phone.

Access the Libraries' authoritative online information resources:

Remote Teaching Support Services

Support for Drexel Researchers

Libraries staff provide remote assistance to support Drexel researchers through each stage of the research life-cycle.

  • Find funding opportunities & partnerships: The Libraries provides access to Pivot and other databases that link researchers to information funding opportunities, funders, and awarded grants.
  • Research Data Management Support: For assistance using the DMPTool or to request a review of a Data Management Plan to ensure it aligns with the requirements set by funding agencies, email datamanagement@drexel.edu
  • Writing & Publishing: There are many ways to share research with the world, and Drexel librarians are available to advise on Open Access, author rights and copyright, citation management and more.
  • Research Guides & Tutorials: Our Library Guides offer great starting places for beginning your research. Created by subject librarians, these guides and tutorials provide detailed information about resources important to different areas of research.
  • Virtual Research Consultations: Our subject librarians have extensive breadth and depth of knowledge in their fields of study and are available for one-on-one virtual meetings to discuss research.

Important Links & COVID-19 Resources

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