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Scheduled Outage: Libraries Online Resources Unavailable Sept. 8, 2021

August 24, 2021

As part of a planned upgrade to the Drexel Libraries’ EZproxy authentication software, both on- and off-campus access to the majority of library online resources (including journal articles, ebooks, databases, and streaming videos) will be unavailable on Wednesday, Sept. 8 between 8 AM and 8 PM. This service upgrade will impact online resources and databases that require authentication via EZproxy.   


What is EZproxy?


While the Drexel Libraries provides access to over 800,000 online resources, most of them are only available to current Drexel faculty, students and staff. EZproxy is the authentication software that allows members of the Drexel community to access these library resources from on- or off-campus. When you click on a link to a licensed resource that has been configured for EZproxy, you will be prompted to authenticate using your Drexel username and password.   

How do I prepare for the planned outage?  

First, plan your research, course assignments and fall term planning accordingly by downloading copies of articles for offline use (where available) before September 8, 2021.


Once the upgrade is complete, access to online resources will be restored gradually. For Drexel faculty, staff and students working on campus or who are connected to the Drexel network via VPN, access should be restored within hours.   


Changes made during the update may not propagate to external internet providers’ services for one or two days. Clients who are not connected to VPN immediately following the upgrade may experience service outages until the changes propagate to their external internet providers. To minimize the service outage period following the upgrade, please connect to Drexel’s VPN before accessing the Libraries’ online resources. 


We appreciate your patience as we work to improve our systems. Visit our System Status page for updates, or contact with any questions.