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The Drexel University Libraries provides remote information assistance to support the Drexel community. 

  • 24/7 Live Chat: Libraries staff are available to answer questions via live chat Monday through Friday, 9 a.m. to 6 p.m. and Saturday and Sunday, 10 a.m. to 6 p.m. Need help outside the Drexel Libraries’ normal service hours? Now you can get general assistance 24/7 through the POWER Library “Chat with a Librarian” service, a chat service staffed by librarians in Pennsylvania and beyond. Access the live chat box 24/7 via our homepage or our library guides.
  • Email and Phone: Faculty, staff and students may leave messages for Libraries staff by phone or email at any time. Staff will review and respond to messages during staffed hours.
  • Consultations: Subject librarians with expertise in specific areas are also be available for consultations during these hours and by appointment.
If you have a research question, visit the Research Support section to get in touch with a librarian.

Please direct all other questions and feedback to

Our email addresses are monitored during weekday business hours, and we'll do our best to respond to all messages as quickly as possible.

The official mailing address for the Libraries is:

Drexel University Libraries
3141 Chestnut Street
Philadelphia, PA 19104-2816

215.895.1500 (phone)
1.888.278.8825 (toll-free)
215.895.2070 (fax)