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The Drexel University Libraries provides in-person and remote information assistance to support the Drexel community. 

  • Live chat online with Drexel Libraries staff Monday through Friday, 9 a.m. to 5 p.m. Access the live chat box directly via this link or via our homepage or our library guides. 
  • 24/7 chat service: Need help outside the Drexel Libraries’ normal service hours? Now you can get general assistance 24/7 through the POWER Library “Chat with a Librarian” service, a chat service staffed by librarians in Pennsylvania and beyond. Access the live chat box via our homepage or our library guides. For assistance with information and issues specific to Drexel, please contact the Libraries during normal service hours.
  • Schedule a virtual consultation with an expert librarian to discuss course-related projects, strategies for finding and evaluating authoritative information, and approaches to utilizing, organizing and presenting scholarship.
  • For general, in-person information assistance, visit the service desk at the W. W. Hagerty Library. 

Not sure where to start? Call or email us at and a staff member will respond within 24 hours.

The official mailing address for the Libraries is:

Drexel University Libraries
3141 Chestnut Street
Philadelphia, PA 19104-2816

215.895.1500 (phone)
1.888.278.8825 (toll-free)
215.895.2070 (fax)